Privacy Notice

The roxkex.com is committed to ensuring the privacy and security of your personal information. In this Privacy Policy we provide you with information about how we collect, process, use, and share your personal information.

TYPES OF INFORMATION WE COLLECT

We collect two basic types of information electronically through our “websites” (roxkex.com, shop.roxkex.com) and our affiliated websites, e-mail, and other applications and platforms: (a) personal information that you actively submit to us; and (b) anonymous information that we record. We may also combine personal information that you actively submit to us and anonymous information, where possible, to create a third type of information: (c) aggregate information. All three types of information we collect are referred to herein as “personal information.”

We may process personal information with or without automatic means, including collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.

Actively submitted personal information. You may submit personal information to us when you purchase a product or service; sign up for one of our newsletters; create an account on one of our websites or applications; respond to a survey; participate in a contest; use our message, chat, post, or other similar functionalities on our websites or applications; or link your profile from third-party sites or platforms, such as social networking sites. When you interact with us we generally process your name, birth date, email address, telephone number, physical address, gender, payment information, purchase/return/exchange history, etc.

Anonymous information that we record. Where we are permitted by law to process this information, your location-based information may be collected when you visit our sites or use our applications, including location information either provided by a mobile device interacting with one of our sites or applications, or associated with your IP address. When you visit our sites, use our applications on third-party sites or platforms, or open emails we send to you, we also may collect usage, viewing, and technical data, including your device identifier, IP address, browser type, operating system, language preference, any referring webpage you were visiting before you came to our site, pages visited, the date and time of each visitor request, information you search for on our websites, and other information collected by cookies or other similar technologies.

SMS/MMS MOBILE MESSAGING

We respect your privacy. We will only use information you provide through the Program to transmit your mobile messages and respond to you, if necessary. This includes, but is not limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages. WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY. Nonetheless, We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect Our rights or property. When you complete forms online or otherwise provide Us information in connection with the Program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in Our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Program for an ulterior purpose, We may refuse you access to the Program and pursue any appropriate legal remedies.

Text Marketing and notifications (if applicable): By entering your phone number in the checkout and initialising a purchase, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text message frequency may vary. You can unsubscribe from further text messages by replying STOP. Message and data rates may apply. In addition, the Website uses cookies to help keep track of items you put in your shopping cart and to tell us if you have visited the Website in the past. This allows visitors to the online store to maintain shopping carts between visits. You can refuse cookies by turning them off in your browser.

service@roxkex.com

This Privacy Policy is strictly limited to the Program and has no effect on any other privacy policy(ies) that may govern the relationship between you and Us in other contexts.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

PURPOSES FOR PROCESSING PERSONAL INFORMATION

We process your personal information for any purpose consistent with our statements in this Privacy Policy, including the following purposes:

Fulfilling, processing, and managing purchases, orders, payments, and returns/exchanges;
Responding to requests for information about our products and services;
Administering and operating our websites and applications;
Sending marketing communications and other information regarding products, services, and promotions;
Providing our electronic newsletter;
Administering contests, surveys, and promotions;
Improving the effectiveness of our websites, applications, products, services, and marking efforts;
Conducting research and analysis, including focus groups and surveys;
Preventing fraudulent transactions and monitoring against theft;
Complying with applicable laws, including assisting law enforcement and responding to legal/regulatory inquiries;
Internal purposes, including auditing, data analysis, system troubleshooting, and research;
Other businesses activities as needed, or described elsewhere in this Privacy Policy.

STORAGE AND INTERNATIONAL TRANSFER

We may store your personal information in data centers or servers in the United States or cloud storage solutions. We may transfer personal information to other jurisdictions. If we do we ensure the adequacy of protection of the data.

ACCESSING AND CORRECTING YOUR INFORMATION

We endeavor to maintain the accuracy of personal information and rely on you to ensure that your personal information is complete and accurate. You may request access to your personal information and verify, correct, rectify, update, or block it through your roxkex.com or shop.roxkex.com account or by contacting service@roxkex.com.

You may also contact us to exercise additional statutory rights, such as data portability, objection in accordance with applicable laws, restriction of processing, withdrawing consent for processing, and erasure of your personal information. You also may have the right to lodge a complaint with a local supervisory authority.

EXTERNAL LINK DISCLAIMER STATEMENT

For your convenience, our websites may contain links to websites operated by others. Such third-party websites are not maintained or controlled by us, and we are not responsible for their content. For more information see our Terms of Use.

CONTACT US

We consider your account information to be private, and we keep this information on a secure server to protect it from outside parties. We use the information only for the limited purposes of processing your orders, administering our site, and notifying you of products or special offers that may be of interest to you (you may choose to opt out of this service at any time). We do not share your private information with anyone.